Registered NDIS providers of Behaviour Support and Therapeutic Services
© Copyright – Problematic Behaviour Support Services
ACN 658 570 855
Director, Principal Forensic Psychologist
About Jess
Jess is a forensic psychologist, known for her engaging and down-to-earth approach. A member of the APS Forensic College, she has 10 years of experience tendering reports to court and working in correctional and disability settings, having worked across Australia in prisons, community not-for-profits, and forensic private practices.
Jess is passionate about human rights, throughout her career assisting many organisations and care teams to reduce unnecessary restrictions on the rights of people with disabilities. An expert in the forensic disability field, Jess loves adapting traditional therapy techniques to make them accessible for people with cognitive impairment, often drawing on principles of Dialectical Behaviour Therapy and Forensic Schema Therapy.
Jess has particular expertise in assessing and managing complex problem behaviours, such as fire-lighting and sexual offending. Jess co-authored a book chapter on forensic risk assessment and is continuing her research at Bond University through her PhD on risk assessment in sexual offending.
A practitioner at heart, Jess strongly believes that all people should be treated with respect and dignity regardless of their background. In 2020, Jess co-founded PBSS where she currently balances her passion to improve knowledge of problem behaviour management and intervention in the sector with her love for supporting clinicians to reach their potential.
Specialisations & Interests: Court Reports, Forensic Schema Therapy, Risk Assessment & Management, Fire-lighting & Sexual Offending Behaviour
Senior Manager &
Principal Clinical Psychologist
About Andy
Andy is a clinical psychologist with over twenty-five years of experience in delivering assessment and treatment services to complex and high-risk clients with mental illness. Andy’s clinical experience has included adolescents and adults diagnosed with anxiety, mood, psychotic, and personality disorders or who have committed crimes against others. Prior to joining the team at PBSS, Andy was an integral member of Forensic Intervention Services, delivering treatment and consultancy primarily through his role as a Senior Clinician in the High Risk and Complex Needs team. He is registered with the Psychology Board of Australia, a member of the Australian Psychological Society (APS) and its Clinical College and is trained in Gestalt Therapy.
A perfect fit for PBSS, Andy has a particular interest in making therapeutic experiences accessible. In his role as Principal Practitioner, he oversees our dedicated Clinical and Forensic Services Team, supporting the practice and development of PBSS Clinicians. Andy looks forward to bringing the varieties of research evidence, psychotherapy knowledge and behavioural science for the benefit of everybody.
Specialisations & Interests: Psychosis, Atypical Offending Behaviour, Systems & Psychodynamic Approaches
Senior Psychologist
About Natalie
Natalie Wilson is an engaging and compassionate provisional psychologist, who is dedicated to advocating for her client’s voice to be heard. Natalie takes a person-centred approach, tailoring therapy and intervention to individual needs and circumstances and enjoys working collaboratively as part of a care team to empower each client to build their capacity and work towards their best outcome. She is an experienced positive behaviour support practitioner, with a background in psychological assessment and intervention in forensic settings with clients demonstrating complex and challenging behaviours.
Natalie is passionate about promoting client choice, utilising evidence-based approaches and incorporating elements of Dialectical Behaviour Therapy, Acceptance and Commitment Therapy, Cognitive Behavioural Therapy, Schema Therapy, and Motivational Interviewing into her practice.
Special Interests: Assessment & Evaluation Reports for Courts
Senior Psychologist
About Hugh
Senior Practice Advisor
About Iswa
Iswa Chaudhry is a provisional psychologist, currently completing her Doctorate of Clinical and Forensic Psychology. She possesses experience in a range of clinical and forensic settings, including community clinics, tertiary mental health and correctional facilities. Within the forensic setting, Iswa has experience in delivering forensic treatment and evaluation to clients who demonstrate entrenched complex and challenging behaviours. She also has an extensive experience working with complex youth with disability in an educational setting.
As a provisional psychologist, Iswa’s practice is grounded in a person-centred and strength-based approach to mental health. She is focused on integrating various evidence-based therapeutic approaches to offer a holistic intervention that is suited to the client’s needs. Iswa also holds a particular interest in providing culturally sensitive interventions and treatment, due to her experience in working with culturally and linguistically diverse youth.
Special Interests: Iswa is proficient in prominent South-Asian languages including Urdu, Hindi and Punjabi
Psychologist
About Richa
Provisional Psychologist
About Trent
Occupational Therapist
About Tolgahan
Provisional Psychologist
About Evangelina
Provisional Psychologist
About Jessica
Registered Counsellor
About Ben
Registered Counsellor
About Sarah
Psychologist
About Liam
Office Administrator
About Faye
Faye has always had an interest in all aspects of medicine, working as a practice manager for many years. She trained with AGPAL and performed accreditations for many and varied practices. Faye obtained a Nursing degree as a mature age student and was thrilled to find herself working in various day procedure units. Faye has worked for nearly 10 years performing workplace Drug and Alcohol Testing and Education Sessions. In May 2022, Faye was offered a full time position with PBSS and is thrilled to be part of the PBSS family.
Acccounts Manager
About Jackie
Prior to taking on the Accounts Manager position with PBSS, Jackie was employed as Head Teller and Loans Officer for the Commonwealth Bank. Jackie loves working with numbers and financial data. Jackie has had multiple businesses within the building trade and has worked in telemarketing. The mother of two boys, Jackie is thrilled to be a part of the PBSS family, finds her job extremely rewarding and is always available for anyone on the team who needs her.
Special interests: Golf, helping other people